Leaving Character.AI: the guide

How to Export Character.AI Voice and Group Chats

Character.AI’s help center says call conversations are stored as text chat, so you can copy them like any chat. We found no official way to download call audio, or to export one group chat on its own. The whole-account export may or may not include them, and the company has not said.

Updated 2026-10-21

Exporting group chats and multi-character rooms

The help center article on downloading your data does not mention group chats. It also does not say what the export file contains, so we cannot say whether group chats are in it. Check your file when it arrives. See how to open and read the export file.

We found no help center article about exporting a single group chat. To save one now, open it, select the conversation, copy it into a document and note who is in the group. Or take screenshots from the top of the chat down, overlapping each one with the last by one message.

Saving Character.AI voice notes and audio calls

The Character Calls and Voice FAQ answers this question: “Is there a transcript of the Call available so I can view it like a text thread?” Its answer is: “Yes! Call conversations are also stored as text chat, so users can always reference it later.” That page shows it was last updated about two years ago.

So the words of a call should be in the chat, and you can save them like any other chat text. We found no official way to download the audio of a call. The privacy policy says the company collects “voice data, including recordings of your voice, if you chose to use certain voice features,” but it does not say whether the export includes recordings.

If call audio matters to you, ask the company whether it can be included in your data. Use the request form at support.character.ai or write to privacy@character.ai.

Archive options for multi-user and audio content

To keep the chat alive in another app, see apps that can import Character.AI chats.

Questions and answers

How do I save Character.AI voice chats?

The help center says call conversations are stored as text chat, so you can copy the text from the chat like any other chat. We found no official way to download call audio.

How do I export Character.AI group chats?

We found no official way to export one group chat on its own. Copy the text into a document or take screenshots. The whole-account export may include group chats, but the help center does not say.

Related guides

Sources

  1. Character.AI Help Center: Character Calls & Voice FAQ (page shows it was updated about two years ago)
  2. Character.AI Help Center: How do I download my data?
  3. Character.AI Privacy Policy (effective July 1, 2026)

We opened these pages on 2026-10-21. Pages can change after that.

This guide is not affiliated with Character Technologies, Inc. Corrections, and requests from services to be listed or changed, go to hello@castmanor.com.